Features per traveller profile
Profile lookup at the edge
Scores shipped with evidence
What you get
One record per traveller
Sessions, devices, emails, loyalty identifiers and contact-centre interactions collapse into a single record with a stable identifier, so your teams stop arguing about which system is right.
Segment discovery
Unsupervised clustering surfaces the segments actually present in your audience rather than the ones a workshop invented. Each cluster arrives named, sized and costed.
Propensity models
Per-product propensity scores cover flights, accommodation tiers, experiences, insurance, car hire and upgrades, so packaging decisions are made per traveller instead of per campaign.
Natural-language dossiers
Every profile renders as a short written brief a human can read in ten seconds. Contact-centre and advisor teams use them live on a call.
Model governance
Versioned models, drift monitoring, bias testing on protected attributes and a full audit log of every training run and deployment.
Portability
Profiles are yours. Export them in full at any time to your warehouse, CDP or CRM, with schema documentation and no lock-in clause.
Questions teams ask
Yes. Custom models can be registered alongside the TravelSpy library and scored through the same API and activation paths.
Retention is configurable per market and defaults to a conservative window. Expired profiles are deleted, not archived.
Elsewhere in the platform
How TravelSpy works
TravelSpy watches how people research travel, resolves them to a durable profile, predicts the trip they are about to book, and then hands your team the package that closes it.
Traveller intelligence
Know what someone wants to book before they tell you. TravelSpy reads intent, affluence and timing from behaviour rather than guesswork.
Journey orchestration
Complete end-to-end packaging of the traveller's trip, assembled automatically and priced to the predicted budget.
Integrations
TravelSpy plugs into the stack you already run: reservation systems, CRM, CDP, warehouse, contact centre and every major ad platform.
See what your traffic is actually worth
Book a 30-minute session. We will run your own traffic through the model and show you the segments, the predicted spend bands and the packages you are not selling yet.